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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Upgrade network plan

I’ve been trying to upgrade my network to the new plan but I can’t because my account still has my old phone on it and undefined/mo. When chatting with visible, I was told they can’t access it and need to blog it. Has anyone else had this problem?

Very low volume on cell calls

I switched to the new plan and new sim card. Ever since, incoming cell calls I can hardly hear them speak. Except for 1 person. Landline calls are fine. I got another sim but problem persists. Tech has no idea. My phone worked fine b4 the switch last...

Hotspot notworkibg

For a month and a half my hotspot has not worked, and my signals been terrible. I have spent over 75 hours on chat with visible with them having me try everything possible. Yet visible has not fixed my issue