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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Rates

I started a visible plan when the monthly rate was $30. Now I see the rate is $25. Does anyone know how to get my monthly plan charges reduced from $30 to $25?

Glm3 by Novice
  • 3730 Views
  • 11 replies
  • 1 kudos

Free Trial SMS Issue

I set up the free trial today, so I have my original SIM + the Visible E-SIM. Calls work fine inbound and outbound, but am unable to send text messages. Seems the phone is confused by the presence of 2 SIMs (???). Please help.

RoyKent by Novice
  • 776 Views
  • 2 replies
  • 0 kudos