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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Sim cards

I need two SIM cards one for iPhone and one for android how do I get them

amp by Novice
  • 799 Views
  • 1 replies
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Resolved! Free Trial Attempts

Okay, I had an iPhone 11 and has since upgraded to an iPhone 12. I don’t remember which one I attempted to do a free trial on, but I never continued with the trial on any of these devices. The site saved my previous IMEI number. Now that I upgraded m...

Wonton by Novice
  • 1898 Views
  • 2 replies
  • 0 kudos

Would I still pay $25 if SIM is not activated?

Hello, I've been a visible customer for a long time now (I get legacy discount). I plan on getting my baby sister her first phone and have her service through visible. So she will have her own line, but I will pay it. I want to buy the $25 welcome di...

Mistic by Novice
  • 589 Views
  • 1 replies
  • 0 kudos

SMS issue after installing iOS 16.4.1(a)

Just installed the latest iOS update this evening. Now I am unable to send or receive SMS messages. I’ve tried turning Airplane mode on and then off after 10minsI've also tried restarting the phone. I have a iPhone 12 Pro. Please advise-