Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Installed the Visible SIM card - No Phone Service?

Hello, I've installed the Visible SIM card and for perhaps a half hour had the screen message 'activating phone this may take some time'. Next I got the message 'no phone service contact your provider'. Tried a call which failed. Is this last message...

my account is being held hostage

I ported out of Visible. My account was supposed to be cancelled on October 17th. I can't get Verizon texts, I assume because Visible hasn't released my number somewhere in the system. There is no way to talk to an actual human being at Visible. YOU ...

FedEx lost my phone. Visible support has been terrible

I ordered an iPhone 15 Pro Max from Visible because of the financing offer through Affirm. The tracking number has been saying "pending" for the last 10 days. I called FedEx over a week ago and they told me that the package has lost scan which essent...