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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Need help with payment

I’m currently traveling in China, I can’t use the visible app or the official website. I did not set up auto pay before the trip. How should I make my payment? Thanks!

Can't Receive Calls/Text and Log into Account - # ported

I signed up and ported #. Said all went well and should restart and in 30 minutes would be good but been 2 hours and can't call/text send and receive. Tried to log into account but wants to send me text to verify account but can't receive text. HELP....

Lpicket by Novice
  • 1213 Views
  • 1 replies
  • 0 kudos

iPhone SE (2nd)

I have an iPhone SE (2nd edition). I am utilizing eSim and a Sim card to enable two lines on the same device. Setup (months ago) went smoothly, and I did not initially seem to encounter any problems. However, shortly thereafter, I was unable to make ...

jealtd1 by Novice
  • 941 Views
  • 1 replies
  • 0 kudos

Absolutely frustrated trying to get visible cell plan

I have been trying to get my husbands cell on visible for over 2 weeks now. I ordered a physical sim and fedex decided I did not live here and sent the sim back (live in country, too far to drive for one package). Chatted with visible and “no problem...