Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Creating Account

I'm trying to create an account for my mom, however when she puts in her previous carrier information, it is saying there is an error with the address. First it was their street, then it was the state & now her phone is locked & not in use. Has anyon...

Can’t access my account or the app

I am unable to access my account and the app is a blank screen. I have spent way too many hours on chat/twitter/FB and it’s been a week now. I am trying to get a port-out PIN which they say is only possible from my account. The error message “somethi...

$300 promotional gift card

I have not received my $300 promotional gift card. After trying to ask for help on the app they said it would have been in my 10/5 bill. I receive my bills via email and that particular bill was deleted. How do I retrieve it?

Jseiple by Novice
  • 1 replies
  • 0 kudos