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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

SIM card

has anyone else experienced terrible call quality with Visible? I am on SIM card number two from Visible and the call quality continues to be awful. I need bionic hearing to hear the person on the other end of the phone. Note: I am using a brand new ...

darcdm by Novice
  • 1026 Views
  • 1 replies
  • 0 kudos

goofy little icons

what are these goofy icons used by visible that seem to mean and do nothing ? 2 dots of a square or 2 dots over a wavey line similar to the one in the upper right of this community page

perk_dp by Novice
  • 649 Views
  • 1 replies
  • 0 kudos

Service Capability & Options in Europe

I've been reading posts about service overseas. I have an iPhone 11, and just want to make sure I understand what services I can expect to work. I realize that my Visible service won't work there as it does in the US. I have enabled WiFi calling. So....

BCOS by Novice
  • 1514 Views
  • 3 replies
  • 0 kudos

Trade in Cancelled

I purchased a new Iphone 15 but my order says that the trade in was cancelled. How can I get the trade in reinstated? Old phone is Iphone 11 pro max. TIA

kkelton by Novice
  • 650 Views
  • 1 replies
  • 0 kudos

Refund please

I’m not a customer of yours but I was charged a fee from you guys why is that It was for $7.98