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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

No service at all

iPhone 13, number ported from Verizon, still have the old account active Cannot make or receive calls or access any data even when in a wireless network Please help!

SvenS by Novice
  • 243 Views
  • 1 replies
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Absolutely Ridiculous

I have spent 4hrs with level 3 customer service and i been telling them exactly the issue but they cannot assist coz level 2 tech support refuses to escalate.Clearly there is a problem but they are so confident that there is no issue and rather not h...

Held Hostage

I bought a used iPhone 11 through Visible last week and began set up the evening of October 1. It’s now 10:30 PM on October 3, and I still don’t have my phone set up. They got my number ported about 8:45 PM on October 1 which meant I no longer have c...

Olive by Novice II
  • 411 Views
  • 4 replies
  • 1 kudos