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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

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Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 7 replies
  • 10 kudos

Answering phone call with locked window

After a designated time my Visible Midnight goes to a locked screen requiring a pin (or other action) to unlock. It is even more of a problem when the screensaver kicks in and the screen goes black, so how do I quickly answer a phone call while the c...

rheiges by Novice
  • 0 replies
  • 0 kudos


I changed from Consumer Cellular to Visible Sep5. Was told to add party plan for discount when SIM card added. I enrolled under ESIM. Where do I add party plan code for discount?

MEB1953 by Novice
  • 3 replies
  • 0 kudos


I have had this service for going on 3 days. It took me two days to be able to get help to get my service activated. I need to see if there is a way to change the phone number I was given. It rings off the hook with spam the same with text messages. ...

Apple Watch Ultra activation

Has anyone had issues activating a new watch on visible? I currently have an older series 6 Apple Watch cellular that’s on the account and I recently purchased the Apple Watch ultra but I am unable to activate cellular on it through Visible. I’ve tri...