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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Port additional phones to Visible from Verizon

Had 3 phones/lines/numbers on my Verizon account. Have ported the 1st phone/line to Visible. Can I port the other 2 phones to my new Visible account? Or do they only port in as individual accounts?Tried chatting with the bot, but got no useful inform...


i need help to active my phone 

matea3 by Novice
  • 1 replies
  • 0 kudos

Transfer from old phone

Will I be able to transfer my apps, messages, contacts, etc. from my old phone when I sign up for visible and how is this accomplished? Also, is there a customer service number where you can reach a representative for assistance if there are issues?

Never given option to setup MFA

I got an email that said the next time I login I'd have to setup my account with One-Time Password MFA, but every time I login I don't get prompted. I never enabled biometrics and I don't have the option to add or remove trusted devices in my account...

un by Novice
  • 6 replies
  • 1 kudos