Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Restart activation process

I accidentally input my physical SIM card's IMEI number during signup instead of my eSIM's IMEI number. Even after canceling the order and starting it over, the app on my phone still demands that I try activating the physical SIM, which I do not want...

Resolved! Transfer an iPhone for your out of state child

I have created a separate Visible account for my child's iPhone. My question is, how can I set up my child's iPhone who lives out of state? I have all the information to transfer her from my Verizon account to Visible. I understand the iPhone has to ...

Jamez by Novice II
  • 1756 Views
  • 8 replies
  • 0 kudos

Missing SIM

I have been waiting for 10 days for my SIM card. US Postal shows no recent movement. I tried to get help using the help bot but it is useless for this problem. There doesn't seem to be a phone number or an email address to send my concerns to. I paid...

finatic by Novice
  • 431 Views
  • 2 replies
  • 0 kudos

No IPv6

I do not appear to have IPv6 connectivity on my phone. Any idea?