You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...
Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...
My Visible phone number is no longer in use, and I have returned to China. However, I am unable to log in to the Visible app and website as I receive a ‘server error’ message each time. Meanwhile, I continue to be charged for the service. I would lik...
Visible reduced the monthly Basic charge to $25 from $30. They mention nothing about this being a promo for new customers only. Even if they did, it’s wrong for them to continue to charge me $30 a mo. and newcomers $25 a mo. After contacting chat ser...
I did not receive a return label for my trade in device with my new phone package. I received my new phone and the envelope to pack my old phone in, but no label. I do not have any emails with the label in it and my account overview only has return i...
I have read all the forums regarding this issue. Seems like a lot of people have problems sending and receiving MMS on Visible. No matter what I try I can not send or receive. Does anyone have a real fix? Calling visible support was useless.
I just transferred from Verizon to Visible and now I cannot send a MMS message to android phones. I get the message to enable MMS, but it already is. Any suggestions? Thanks
