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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

No option to Turn 5g on or off???

There used to be (as in before I activated this morning) a setting in SIMs for a "Prefeed Network" where you could turn 5g on or off. After switching from Metro to Visible, that setting is not there now???? Am I missing something?? Pixel 7 Pro, unloc...

JoeB by Novice
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Apple Watch Outbound Caller ID Number Problem

Hello fellow Visible subscribers. I am going to share my Apple Watch Outbound Caller ID saga with this forum in the hopes it might save someone else from enduring the lengthy and frustrating resolution process that I have. My Apple watch has transmit...

18 hours without my number or service

How does everyone put up with this lousy service level? I’ve only been with Visible for three weeks and it’s been horrible. The latest is somehow one of the reps transferred my number of 22 years out of my name. They are trying to get it back and it’...