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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Cancel Anytime?

Hello guys, I am from Germany and will be moving to Seattle in September. Since I will only be staying there for 6 months, I wanted to be sure that the visible plans can be canceled each month. Is it like that?

Jerking me around

I ported my number over, then ported a second number over. My personal phone number was disconnected, and the second one was live. After ~15 hours between being jerked around in the chat and speaking with "supervisors" who provided enough hope to del...

Attempting to up date to the new Visible

I received a new generic SIM from Visible this week. I attempted to update but was unsuccessful as I need Wi-Fi. It is now Friday evening so I'll wait until next week to visit a library in hopes to update my Visible service. I'm concerned it may not ...

01558849 by Novice II
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Possible solution to visible website sms 2fa fault

Starting about 3 days ago (7/5/2023), I was having problems with the login on the Visible website SMS 2FA. I would get an error on the website "There has been an issue with your account or information. Please contact Care.". Care would suspend the SM...