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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

email-to-text does not work

I just spent over an hour on chat with a Visible rep but my email-to-sms / mms does not work. He eventually claimed it is a phone feature (like Facetime) and I need to contact Apple support to get it working. I don't think so--but I'm no expert on th...

SMS texting won't work on brand new Samsung A54

Just upgraded to a new Samsung A54, and my SMS texting will not send or receive.I have been able to switch to use Facebook Messenger to contact most people, but there are several of my contacts that do not use Messenger, and only can contact me throu...

How to upgrade plan

Hello my name is Angie and I am having trouble getting my phone plan upgraded I am unable to be here to sign for the FedEx package, so I am unable to receive the new Sam’s card to do this how can I get help for this, thank you

PLan Upgrade

Keep getting emails from visible to upgrade. Do I have to? I like my service.... and the $25 month.

oggman by Novice II
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