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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

No Internet

I have good cell service, I can text but have NO Internet. I've completed all the Visible trouble shooting procedures (off & on of airplane mode, updating app and system, rebooting, etc) with the same results, No Internet. I've tried using Chat and g...

I'm out

OK, 11 hours later, and six of those on Visible help chat, and still no service. Port me out baby----------By the way the chat protocol, pure rubbish.

Demax by Novice
  • 1332 Views
  • 2 replies
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What journey

Well day 2 with my A23 and Visible act. Before joining checked the coverage map, good to go. Verizon is available in the valley although they piggyback off U.S. Cellular, so no Visible. Have Starlink, and what I need is the ability to enable WiFi cal...

Demax by Novice
  • 1254 Views
  • 2 replies
  • 0 kudos

Visible Device locked even for a replacement device

So a backstory, I have had my service since March 2023 and bought a device from visible luckily I bought apple care on it. My device ended up being stolen and I got a replacement device from apple. I just redownloaded the sim and the new device says ...

akv1 by Novice
  • 702 Views
  • 1 replies
  • 0 kudos

Question on porting in

So I am going to transfer my number to Visible ~ but I have about 6 weeks left of my Mint Mobile year. When would be the best time to start the port in process? (this is my second iPhone 12 and it’s a Replacement) , the speaker failed in my last one,...