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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Service

My wife & I will be vacationing in Jamaica during June for one week. Will upgrading to VISIBLE+ allow us to communicate with family back in the USA? Also- will we be able to switch back to our regular VISIBLE accounts after we return? Thanks for your...

Herb by Novice II
  • 2 replies
  • 0 kudos

Visible Not Letting Me Buy a New Phone

I have been using this service for about two years now. Its a wonderful service and I love my phone. However, the screen broke recently after an unlucky drop, and I was looking into replacing it. I try to buy a new phone, and it goes through the whol...

ADCalm by Novice II
  • 4 replies
  • 1 kudos

Apple Watch Series 3 cellular

So apparently my Apple Watch 3 cellular is not compatible with Visible. If I do switch from Verizon will I still be able to receive calls on it if my phone is nearby or if it’s on WiFi?

Trial number

I recently signed up for the free 15 day trial. If I designate the Visible number as primary for the trial can I still get calls on my old number?