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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Trying to activate and port from ATT for 2 days

I have requested and been promised call backs (never happened). Escalated to higher support, provided former provided, account number, transfer pin, email and mailing address multiple times and the issue is still not resolved.I have yet to receive an...

Network Issue with eSim

I have a couple iPhones active with Visible. One is used with an eSim and one is used with a physical sim. The iPhone that uses an eSim seems to loose its network service everytime there is an iOS update. The signal bars are all grey’d out, but the o...

seeshai by Novice II
  • 4 replies
  • 1 kudos

Split Payment

When making a payment, is it possible to choose the amount you want to be charged or is there an option to use two payment methods?

seeshai by Novice II
  • 8 replies
  • 0 kudos


Hi I have problem to finding the pin to access can someone help me thanks you

Osmay by Novice
  • 1 replies
  • 0 kudos

Help! No data Service

I have been having issues for the last few days with getting calls in and out. But once I restarted my phone it worked. I did a chat today and they had me go through many steps and eventually they had me go through a "trouble with E SIM" process. No ...