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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Virtual Gift Cards

I received my code for the virtual gift card this morning but there was no information on how or where to redeem it. Any help or suggestions?

eSim upgrade

I’m trying to upgrade to the visible+ plan. Went through the steps in the app. I don’t get an option for eSim and they placed an order for a new SIM card. So then I went to attempt an eSim and it wouldn’t let me because I had an existing order. Any w...

fdorogi by Novice
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I’m traveling to Germany in a week. My mom has Verizon and has the option to pay extra when they go out of the country. Since Visible runs off of Verizon’s network shouldn’t this be an option for us?