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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Trying to reactivate service and buy a new phone

I'm trying to buy a Visible phone but I am having a little trouble.In January I bought an Android phone and started service with Visible as a BYOD. I could not get all services working on the phone and I had an upcoming trip so I returned my phone to...

Port in request from T-Mobile unacceptable time

I requested port in request from T Mobile on 3/18. I was told 4-24 hrs. Then on contacting after 24 hrs, they increased to 48 hrs. Now they have escalated two times but port in is not completed by visible. at one point I was told by visible chat agen...

Bring my own phone

I have a phone on the Total by Verizon network and when I input my IMEI number on to check compatibility on the Visible site and it states that the phone is not compatible. This is obviously incorrect, my phone is now unlocked and on the same network...

glizman by Novice
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