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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Phone Showing No SIM after Apple Rebuild

Apple had to rebuild my Iphone 14 Pro Max which meant wiping the phone and reinstall everything from a current backup but Apple could not reinstall the esim and told me I had to do that. My phone currently Now Shows No Esim in the Cellular setting an...

Resolved! Installed the Visible SIM card - No Phone Service?

Hello, I've installed the Visible SIM card and for perhaps a half hour had the screen message 'activating phone this may take some time'. Next I got the message 'no phone service contact your provider'. Tried a call which failed. Is this last message...

my account is being held hostage

I ported out of Visible. My account was supposed to be cancelled on October 17th. I can't get Verizon texts, I assume because Visible hasn't released my number somewhere in the system. There is no way to talk to an actual human being at Visible. YOU ...

FedEx lost my phone. Visible support has been terrible

I ordered an iPhone 15 Pro Max from Visible because of the financing offer through Affirm. The tracking number has been saying "pending" for the last 10 days. I called FedEx over a week ago and they told me that the package has lost scan which essent...