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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Login Loop from MacOS and Safari

So, this might be a very specific problem - I'm using MacOS Ventura (non-Beta) and when I try to log into, I can enter my user name and password - at this point, I get a popup to enter the SMS auth number.No problems, I get the text a...

From Party Pay to Visible + eSim nightmare

Tried activating my Visible + service on my Iphone 12 Pro. In the activation process, the last 6 of my IMEI that the app shows is correct. The device, however, show that the IMEI belongs to a Iphone 7. Have had @VisibleCares go back and forth with me...

What to do first?

my chat box disappeared. I was #43. My new phone from Visible is here and charged up. Emailed directions said to install visible app. Which phone? Old phone or new phone before the new sim is installed. I also want to port my number.

U-234 by Novice
  • 1 replies
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No redemption promo code emailed...

Hello! I have inquired via Visible chat various times and gotten no helpful response. I need my redemption promo code for the $200 gift card. I should have gotten one by email back in January, after my 3rd bill paid, but I did not. Help!

Magpie by Novice
  • 1 replies
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Calling in Italy - support for eSim

Does Visible support international calling in Italy? I will be travelling in September, but would like to switch to Visible now.I don't want a big hassle in September to make this work.