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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Can't receive some incoming calls and text

Purchased phone and acquired new ph number from visible. Now incoming callers receive a message stating this verizon number is no longer in service. I'm also not able to receive codes from various websites trying to verify my new number. How do I fix...

Show My Caller ID setting

When I go into my settings and try to toggle “show my caller ID” they’re only a spinning wheel. I know this has been discussed in the past but has there been any solution or is it a feature not available from visible.

whix38 by Novice
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Resolved! One time payment

How can I make a one time payment on my phone service in advance of my autopay date? There doesn't seem to be anyway to do this via logging into the visible site or using the phone app. My service bill usually gets billed through Affirm as does my de...

Resolved! Hotspot not working after "Upgrade"

After swapping out SD cards for the new "Upgrade" I no longer have hotspot on my Samsung Galaxy S10+. It will connect to devices but it all says no internet or limited. I have tried tethering by USB and there is no internet. Phone internet works fine...