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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Phone type in profile

I was looking around my visible profile the other day, and I noticed that the phone type it has listed for me is a phone I had from long ago. I didn't find any way to edit that phone to a different one. My existing phone works fine but the record see...


I'm not receiving activation email when attempting to complete activation.I get the following messageTo look up ID, please allow permissions. Application has Email is working and I have received email from forums

Rod by Novice
  • 1 replies
  • 1 kudos

Cannot send or receive picture texts

I may have made the worse decision by upgrading my visible plan. Since I have upgraded I cannot send or receive picture text messages or use my data. Visible needs to fix this ASAP. And their chat line hasn't helped either.

Service in U.S Virgin Islands?

The title really says it all - I’m traveling to the U.S Virgin Islands soon, and I want to ensure that I’ll have cellular service for the trip, without being overcharged or anything of that sort (if there’s an extra fee I will need to pay I’m open to...

Robertb by Novice
  • 5 replies
  • 0 kudos