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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

MEID checker

I have a Google Pixel 3XL purchased from Google so it is completely unlocked. I am currently using it on the Verizon prepaid Network and I want to know why visible says it will not work on their Network.

akaClaus by Novice II
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What exactly is required for compatibility?

I have a Moto g8 Power and it's not compatible with Visible (or even Mint, for that matter) because apparently it doesn't have voLTE capabilities. I figured my model was going to be compatible because it's rather recent and they have a bunch of Motor...

Prior customer before new plans

I noticed that visible now has different plan levels. But I am on the unlimited ($40) plan that was the original. I can’t find any information regarding this plan anymore. Since then I have noticed my hotspot doesn’t work on using it for a TV. (So I ...

cannot access account

I am having issues accessing my account. When I log in, I'm asked for a verification code and the phone number that the code is being sent to is currently out of service. How do I get access to my account with this issue?