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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Can't access my account

I had an issue with my credit card denying the monthly payment and now my phone is turned off. I can't access anything in my account to put in a new credit card (I can sign in, but the normal options aren't there). I've been chatting with a rep on th...

Complaint Case # 07925952

I have been speaking on the phone for over five hours with four agents and three levels of support with no resolution. The last agent said I would receive an email and a phone call within an hour. They just emailed me and said it may be up to 24 hour...

Brandt by Novice
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Urgent: Payment Processing Issue - Account Lapsed

Visible Support Team, I am writing to inform you of an issue I’ve encountered with my payment method and the subsequent suspension of my service. On the 19th of January, I updated my payment method, believing the transaction would process automatical...

Apple Watch

Hi All.New to Visible and I am considering buying my first Apple Watch. I notice inventory is limited and also out of stock. Any word that there is more coming in? Is this common?Thank you