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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Porting my number

I just started service with Visible, and have a temporary number. How do i port an existing phone number and cancel temp number

Beedawg by Novice
  • 896 Views
  • 2 replies
  • 0 kudos

New customer

How long does the $15 promotion last? Does it apply to only one line?

Customer Service

My mom has account, however she had a pmt error and you cut off her service. How can she contact you to get this corrected?

Lhicks by Novice
  • 960 Views
  • 1 replies
  • 1 kudos

Contacting visible

My mom has account, however she had a pmt error and you cut off her service. How can she contact you to get this corrected?

Lhicks by Novice
  • 622 Views
  • 1 replies
  • 0 kudos

DID NOT GET 15off12 PROMO TONIGHT

I placed my order tonight but did not know i had to enter a promo code 15OFF12 my sim card is being shippped - am bringing my own phone - how do i get the $15 discount applied to my account

rcrpr by Novice
  • 951 Views
  • 3 replies
  • 0 kudos