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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Promo scam!

Do not buy a phone from Visible expecting a reward as advertised. They will not honor the promo. Exception maybe for iphones. I waited forever for a chat complaint when I didn't hear anything after paying for the 3rd month of service. The agent, Seba...

Msd28405 by Novice II
  • 11 replies
  • 0 kudos

affirm receipt

does anyone who know what is described in receipt buying apple watch with affirm?

Resolved! Constant Problems

Switched from Cricket to Visible a couple weeks ago. Ordered a phone from Visible for my fiancé and myself, and was happy with the process overall. However, since then it seems like we have had nothing but problems. My fiancé spent a lot of time with...

Swapping plans

Hey guys I’m on the old 40 dollar plan and want to change to the 30 dollar one - but I can’t seem to find a way to do it, I just keep getting told I need to pay my bill (40 dollars,) which ticked over at 12am today. can anyone help? I don’t to have t...