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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Free Trial Attempts

Okay, I had an iPhone 11 and has since upgraded to an iPhone 12. I don’t remember which one I attempted to do a free trial on, but I never continued with the trial on any of these devices. The site saved my previous IMEI number. Now that I upgraded m...

Wonton by Novice
  • 4208 Views
  • 2 replies
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Would I still pay $25 if SIM is not activated?

Hello, I've been a visible customer for a long time now (I get legacy discount). I plan on getting my baby sister her first phone and have her service through visible. So she will have her own line, but I will pay it. I want to buy the $25 welcome di...

Mistic by Novice
  • 1192 Views
  • 1 replies
  • 0 kudos

SMS issue after installing iOS 16.4.1(a)

Just installed the latest iOS update this evening. Now I am unable to send or receive SMS messages. I’ve tried turning Airplane mode on and then off after 10minsI've also tried restarting the phone. I have a iPhone 12 Pro. Please advise-

2-Step Verification

I'm trying to sign into my account so that I can upgrade as I am required to do. I do NOT receive a code for the 2-step verification. What can I do? I can't sign into the account.

chipmp8 by Novice
  • 2427 Views
  • 3 replies
  • 0 kudos