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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Is it possible to have more than one Smart Watch?

I just activated a new watch and Visible gave me the option to replace my old one or to not do so. Not doing so just aborted the whole setup. Is there a reason I can't just pay an extra $5 and have multiple watches to choose from?

dlsspy by Novice
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Phone Compatiblility

The site shows my Moto G Power is compatible but upon entering my IMEI # it shows my phone is not compatible, what gives?

GAP by Novice
  • 886 Views
  • 2 replies
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Can't connect to hotspot

I am on the visible unlimited plan. I recently got a new phone and am trying to connect to my Hotspot for the first time. When I go to turn it on a pop up appears that says "checking subscription status" and then disappears. After multiple times of t...