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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Won't apply advertised deal

You are still advertising the $15 for 12 deal on your website and app. Why won't it let me apply it on the payments page?

Lacara by Novice
  • 2 replies
  • 0 kudos

AirPods Pro 2 Promotion

I am new to Visible and would like a new number. I am also going to get a new phone, and I came here because of the free AirPods Pro 2 offer when I buy a new phone. However, it says that I must transfer a number to Visible. I would like a NEW number ...

poTa10 by Novice
  • 3 replies
  • 0 kudos

no service issues

I haven't had visible for real long, few months now I think. Got visible towards end of 2022. 30$ for true unlimited simple as that = awesome. Best deal for phone service anywhere. Haven't had a problem, until Jan 23rd 2023. It all sudden had no serv...


Can anyone help me make my payment?? Everything i have tried comes back with the error message!! I have three diff cards in front of me to pay it now!?

HShelp by Novice
  • 2 replies
  • 0 kudos

Been waiting 2 weeks and just want to cancel my order!

I placed my order for e-SIM 2 weeks ago because the site said it could be activated in as little as 15 minutes. I contacted support after a few hours and was told to wait 72 hours. I've contacted chat 3 times since and they always say "keep waiting"....