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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Apple Watch series 7 cannot activate over a month now!

I have spent hours in the chat waiting and it has been over a month now. I had an open case with Visible closed saying my watch would work, and it still doesn’t work with Visible. I had a series 5 that worked. Now I cannot get my watch to activate an...

stpete by Novice III
  • 7 replies
  • 1 kudos


Visible Service, LLC. Is their listing. The BBB has the following listed first. I would put a hint hint on the last sentence. THE FTC On April 28, 2021, Better Business Bureau was alerted to a telecommunications business operating as Visible Service,...

Mpdcnva by Novice III
  • 8 replies
  • 2 kudos

Without a connection for more than 2 days due to port in

Hi, First time posting here. I tried to port from Mint to Visible yesterday. After paying for the first month's service fee, my Mint mobile stopped working. But till today, my visible connection is not active. I tried reaching out to Visible chat sup...

BRT by Novice
  • 0 replies
  • 0 kudos

Resolved! Jetpack MiFi 7730L

Unfortunately we live in no man’s land and need internet / cellphone coverage. Att works everywhere here really well, Verizon not so much unless you are near the interstate. I would like to use this hotspot for internet access via visible so I don’t ...

Shaggy by Novice
  • 2 replies
  • 0 kudos

Visible iPhone Unlock Policy

Does anyone know if the Visible iPhone needs the SIM card installed for 60 days straight in order to be unlocked?I have another iPhone 14 Pro for daily use and this Visible iPhone 13 is kind of like a work phone, I am not sure if I uninstall the SIM ...