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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Texting

Since upgrading to the Annual Plan this afternoon, sending and receiving texts from non-IOS devices is no longer working. Received texts are given the message Text Messaging service has been denied. This is a huge problem because I am using secondary...

activation

I hit activate and I get this message: "Oops. Unfortunately we're unable to process your order" WHat does this mean?

DW321 by Novice
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  • 3 replies
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SIM Suddenly Locked

hello! This morning my mom turned her phone on and got a “your visible SIM card is now locked” notification and now cannot use any data/connection or connect to WiFi. How do we resolve this? Thanks!

apholtz by Novice
  • 240 Views
  • 1 replies
  • 0 kudos