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Resolved! Thinking of switching to Visible

Hello,I am debating switching my daughter's phone to visible from Google Fi. She usus a lot of data and does a bit of hotspot. I seen visible plus has a plan that might be perfect for her (lots of data and wifi tethering).With Google Fi her speeds ge...

Visible Trade-In Credit Expired

Hey @Visible, I need help. My Trade-In credit MasterCard expired before I could use it, and neither Assurant nor MyPrepaidCenter is giving me any answers. I’ve been bounced back and forth and just want this resolved. Can someone at Visible step in an...

ndiaz10 by Novice
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Adding Second Line

I'm in the process of changing over my phone number since my old one gets way too much spam. But while I'm doing that I want to have both my old and my new number overlap for a month so I can notify people. I've already got a second phone number (acq...

Error When Trying To Use A Payment Option - Please help.

I am trying to sign up but through the app will not accept my payment. I get: " Execution of ServiceCallout ServiceCalloutCheck-out_AddPaymentMethod failed. Reason: ResponseCode 401 is treated as error". I used chat with Visible agent (for over an ho...

global1 by Novice
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I can not get service

Hello,I recently bought a new phone and tried to transfer my eSIM. The agent deleted my old eSIM and told me they would send me a QR code by email. However, I cannot receive emails from Visible (my email is blocked), so I never got the QR code. Now m...