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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Update problem

Can't update. Stalled during update after I chose phone and plan. Next try the app says I already chose phone/plan and pls contact Customer Care. 45 minute chat and agent has me try other devices, refresh, refresh, refresh, use incognito mode, restar...

502 Errors and Issues with Receiving Text Messages

Hi there,As of about noon today, my phone stopped receiving text messages, which was a major issue because I was at the time trying to set up getting my new sim card for the network upgrade. Because I couldn't receive texts but still had mobile data,...

Why Visible ask me buy a new phone?

I got a email that ask me to upgrade my plan. When I am going to upgrade my plan, it tells me that my phone is not compatible with the plan and I have to buy a phone in Visible.But if I apply for a new plan with a new phone(in fact I use my old phone...

cindyhu by Novice
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Why Visible force me to buy a new phone?

I got a email that ask me to upgrade my plan. When I am going to upgrade my plan, it tells me that my phone is not compatible with the plan and I have to buy a phone in Visible.But if I apply a new plan with new phone(In fact I use my old phone), it ...

cindyhu by Novice
  • 720 Views
  • 0 replies
  • 0 kudos