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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

The information you entered does not match what we have on file.

Brand new customer, signed up online last night. My first sign up didn’t work because it didn’t apply my discount from my employer PerkSpot. I cancelled that service and signed up again. The second sign up successfully applied my discount and I porte...

c6n by Novice
  • 0 replies
  • 1 kudos

change shipping address

HelloI ordered a productI'd like to change my shipping address ( not billing address)please help.

KK1 by Novice
  • 1 replies
  • 2 kudos

Query on Port-In Promotions

Hi, I am looking for buying new 5G phone from Visible phone deals. But, my current phone carrier is SimpleMobile. Does SimpleMobile carrier eligible for Port-In Promotions ? Also, will it eligible for Beats Studio buds as well as virtual gift card pr...