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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Been waiting 2 weeks and just want to cancel my order!

I placed my order for e-SIM 2 weeks ago because the site said it could be activated in as little as 15 minutes. I contacted support after a few hours and was told to wait 72 hours. I've contacted chat 3 times since and they always say "keep waiting"....

Porting my number

I just started service with Visible, and have a temporary number. How do i port an existing phone number and cancel temp number

Beedawg by Novice
  • 1006 Views
  • 2 replies
  • 0 kudos

New customer

How long does the $15 promotion last? Does it apply to only one line?

Customer Service

My mom has account, however she had a pmt error and you cut off her service. How can she contact you to get this corrected?

Lhicks by Novice
  • 1421 Views
  • 1 replies
  • 1 kudos

Contacting visible

My mom has account, however she had a pmt error and you cut off her service. How can she contact you to get this corrected?

Lhicks by Novice
  • 704 Views
  • 1 replies
  • 0 kudos