Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

service paused

my service was paused (less the 24 hours) due to non-payment. I tried to update my credit card from the app and make a payment from the account page. neither the app nor the website will allow me to pay. There is no payment button. as the digital ass...

5g service

If I change from 4G service to a 5G phone do I need a different SIM card in order to access 5G network