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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Resolved! Internet slow after network upgrade

My sister just upgraded to the "new faster" network this week. Her phone is 4g/lte phone, not 5g. She used to get like 15 to 20 mbps speed, but after the new sim was activated, her speeds are about 2 mbps down and .5 mbps up. Horrible! Can anyone sug...

Johnetx by Novice II
  • 4994 Views
  • 4 replies
  • 1 kudos

Activation of a new phone not completing

I purchased a new iphone 14 from Visible to replace my iphone 7 (which was already active on Visible). I completed the steps including entering the authorization code and the app said it would take 30 minutes. It's been over 2 hours and and the app i...

Cynthia by Novice
  • 1985 Views
  • 2 replies
  • 0 kudos

Resolved! You guys are a joke in terms of starting up a service

I decided to switch to Visible for me and my wife. I started an account for her and put the IMIE number to see if it works for a Esim, it did great! Told me to go to app to continue and I got a constant message of saying sorry the phone isn't compati...

JGill by Novice II
  • 9279 Views
  • 15 replies
  • 0 kudos