Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Moto w/free month of service not compatible

I just purchased a new Motorola g power from Best buy It came with a 1-month visible trial plan. I was excited to try it because I am looking to switch from mint however I went to activate it and it says the phone is not compatible! They sold me the ...

Kgaschel by Novice II
  • 4 replies
  • 0 kudos

App says must update, but no update available

I try to go to pay my bill. I click the app and am told “Update required to continue”.However, when I go to update on my phone, THERE IS NO AVAILABLE UPDATE.I have restarted phone. I have deleted and reinstalled the app.Obviously, there is no getting...