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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! looking for a basic phone without the apps @ Visible

I am a senior would like to get a basic phone (inexpensive) for just getting calls and picking up voicemail messages. I do not need any apps. Is such a phone available through Visible ? I am a Verizon customer looking to eventually move off the landl...

tpinto by Novice
  • 1642 Views
  • 4 replies
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getting a sim card for a non smart phone

hello i'm purchasing a non smart phone which according to their specs works with verizon's network well. its a Sunbeam Horizon F1 Bluebird. I wanted a phone that basically handles phone and text and some minor apps but no internet is available. The p...

Resolved! Activate new iPhone on existing account.

If I buy a new iPhone from the Apple Store, how do I activate it on my existing Visible account (to replace the old phone)? As it doesn't use a Sim card (iPhone 15), do I just contact Visible and they will activate it with eSim?Thanks, Ted

tedc99 by Novice
  • 1329 Views
  • 1 replies
  • 0 kudos

Worst Decision

I paid VISIBLE for an iPhone 15 pro max 256 GB but I was delivered an empty package. Upon contacting the customer service, I was asked to report to FedEx as well as in the police station regarding this. I did and asked for refund as I didn't want to ...

Dipika by Novice
  • 329 Views
  • 1 replies
  • 0 kudos