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Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Text messages not working on iPhone pro max.

I upgraded to a new iPhone 14 plus max. Everything works great except that I can't receive or send text messages. iMessages work just fine but anyone not on an iPhone I can't send them or receive a text message. Anyone have a fix for this?

Resolved! iPhone 14 Pro eSIM issue = No service on ALL PHONES

I have been trying to get my new iPhone 14 Pro activated now for 18+ hours. Waited for customer service for 6 hours last night and now going on 5+ hours. I now have no service on my old device. Initially I created an eSIM and then deleted it thinking...

Tral225 by Novice II
  • 20 replies
  • 2 kudos

Visible Joke (Iphone 14 Pro Issues)

I have been having the same exact issues as everyone else with the iPhone 14. I kept timing out of the chat yesterday. Someone mentioned that you should open the chat and hit your name at the top right then hit 'account' to ensure you do not time out...

activate iPhone 14 Pro Max

So while getting ignored and timed out on my 2nd day now I called T-Mobile. They answered right away, while the price is a bit higher I was also able to speak to someone who had no problem setting up an account. So screw this chat BS and terrible ser...

Chaznatr by Novice II
  • 2 replies
  • 1 kudos

Resolved! Visible eSim to eSim Transfer Issues: iPhone 14 Pro

After receiving a new iPhone 14 Pro the day it launched I have been unable to transfer an active Visible eSim from an iPhone SE. As I’m attempting to “Set Up Cellular”, I’m met with two errors I can’t get around.One: “This phone number can’t be trans...