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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Blacklisted IP Address

My Visible IP address has been blacklisted by Visible & they won't help me or tell me why or tell me anything. Any suggestions on what I can do next?

TomM by Novice
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Unauthorized charge to my Visa Account

NUMEROUS ATTEMPTS TO RECTIFY AN UNAUTHORIZED CHARGE TO MY VISA ACCOUNT - WITHOUT SUCCESS. I RECEIVED A DEFECTIVE PHONE, IT WAS RETURNED AND CREDITED. THAT IS NOT THE ISSUE I AM SPEAKING ABOUT. BELOW IS PART OF MY ATTEMPTS: I can see that in September...

No promotion gift card sent after 3 payments

I switched over to Visible and bought a new iPhone 13 in April, 2022 and it showed as having the promotion while loading the phone into my cart. However, the promotion wouldn't show up on the checkout page. I chatted with Visible about this and they ...

how do I get on your 15.00 month plan

I am on a family plan with verizon and my Son, they raise my monthly rate when I added my new apple phone, not sure how I go about getting my own plan with you. gini

Gini by Novice
  • 925 Views
  • 2 replies
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Creating Account

I'm trying to create an account for my mom, however when she puts in her previous carrier information, it is saying there is an error with the address. First it was their street, then it was the state & now her phone is locked & not in use. Has anyon...