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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Service in US Territories?

I am looking into traveling to Puerto Rico or the US Virgin Islands in the very near future since both of those are US territories and do not require any passports. I know that I can call TO Puerto Rico for example, however I am very concerned as to ...

rwilley by Novice
  • 1005 Views
  • 1 replies
  • 1 kudos

Blacklisted IP Address

My Visible IP address has been blacklisted by Visible & they won't help me or tell me why or tell me anything. Any suggestions on what I can do next?

TomM by Novice
  • 508 Views
  • 0 replies
  • 0 kudos

Unauthorized charge to my Visa Account

NUMEROUS ATTEMPTS TO RECTIFY AN UNAUTHORIZED CHARGE TO MY VISA ACCOUNT - WITHOUT SUCCESS. I RECEIVED A DEFECTIVE PHONE, IT WAS RETURNED AND CREDITED. THAT IS NOT THE ISSUE I AM SPEAKING ABOUT. BELOW IS PART OF MY ATTEMPTS: I can see that in September...

No promotion gift card sent after 3 payments

I switched over to Visible and bought a new iPhone 13 in April, 2022 and it showed as having the promotion while loading the phone into my cart. However, the promotion wouldn't show up on the checkout page. I chatted with Visible about this and they ...