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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Resolved! Receiving Call While in Mexico on Visible+

I have Visible+ and will be traveling to Mexico. 1. If I want someone who lives in Mexico to call me while I am in Mexico, do they need to add country code, etc. to my number? 2. Will my phone be considered a local call or an international call to so...

Lost phone

I lost my phone in the water due to a car wreck yesterday. I am trying to order a new phone but it keeps wanting to text me a verification code. I will not receive these texts due to the phone being at the bottom of canal. How can I order a new phone...

Unlocked Verizon S8 will not work on new network

I'm currently using an unlocked Verizon galaxy S8 on the old visible network. Tried to switch it over, and now it says its not compatible. What is going on? Shouldn't it work since they are using Verizon's network? Can anyone explain what's going? Vi...