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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Porting Number to Visible: Visible Won't Accept Address

Began process to port number from Vonage (VoIP service that Visible recognizes as "land-line").Specified my mailing address, that is a P.O. box, and Visible advised they would not accept P.O. box (irrespective of the fact that Vonage knows me by my P...

IlDavo by Novice II
  • 1351 Views
  • 3 replies
  • 1 kudos

Cannot activate

I was charged for the plan fee. But I cannot activate my SIM card.#iPhone 12

Saina by Novice
  • 504 Views
  • 0 replies
  • 0 kudos

Trying to bring phone but says shopping bag empty!

I click on the link sent by my friend to join his group. It goes through all the questions and verifies my iPhone 14 Pro is indeed eligible. I enter the IMEI and choose my plan. Then it comes back with “Shopping Bag Empty”. My only choice is to “Cont...

Active account with Visible, want to port number to it

I have an active line with visible that I was using as a second phone. I recently upgraded to a new phone for my primary line, which is with a different carrier, and would like to port it to Visible as my current line noted above (visible line). Is t...

Chief by Novice
  • 834 Views
  • 1 replies
  • 0 kudos