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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Unable to reup my account or pay

Hi,I opened a new account using my mozmail address instead of my original e-mail address which is locked out and stuck to my previous account.When I go to make a payment the app complains that there is a problem with my payment method, PayPal. So, I ...

dani by Novice
  • 1441 Views
  • 0 replies
  • 0 kudos

Text and call from France to the USA

Hello, I am looking for a good phone plan.I will have to send a lot of text messages and making calls to the USA from France. Despite my research I didn't found something (maybe I did bad research). I want to know which plan can help me with this and...

Sphax by Novice
  • 2167 Views
  • 1 replies
  • 1 kudos

iPhone XR won’t upgrade to new network

We keep getting notifications that we need to upgrade to the new network, but when we follow the steps, we get an error message. I’ve texted with customer service and they were unable to get it to upgrade as well. They finally told me we could just l...

Moto 5g Stylus

1) I bought an unlocked Moto 5g Stylus from BestBuy. It worked flawlessly with my old visible plan(party pay).2) Last week I was forced to upgrade to so called better plan with same rate($25) with free phone it works on new phone.3) The problem is wh...

Not able to update

I am trying to update and get the google 6a phone however every time I try, I get the message "You already have a device order in your account and cannot place another device order. Please contact our Care team for help.". I am receiving messages I n...