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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

locked Iphone 12

I bought my Iphone 12 outright and the only one ever to register it with apple, yet visible says its locked by at&t I called at&t and they claim it is not locked

elkimmeg by Novice II
  • 1912 Views
  • 4 replies
  • 0 kudos

Cannot connect to Smart TV anymore

Hello,I updated my IOS to 16.2. I am finally able to connect to my laptop using hotspot. I changed the name of my phone and pw. Now my Vizio smart TV wants a passphrase to connect the hotspot. Does anyone know how to find it? This network doesn't kno...

Louie by Novice II
  • 4777 Views
  • 13 replies
  • 1 kudos

Can’t receive sms or access voicemail

Just activated my service and have not received texts and have been locked out of voicemail with a passcode I never created. Waited an hour for a live agent and once I was connected the app crashed. Please fix my service or I will take my business el...

rfnoah by Novice
  • 1497 Views
  • 2 replies
  • 0 kudos

Resolved! Help Agent disconnects before I have a chance to respond.

I have wasted countless minutes waiting to talk to a chat agent on the Visible site, only to be disconnected before I have a chance to respond. If Visible does not want to offer live support, they should not pretend to that they do.Visible sucks when...