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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Help - No service after importing phone number from T Mobile

I have an i phone 14 unlocked. Opened new visible account on e sim while keeping my T Mobile account active on the other e sim. So I had two carriers and two phone numbers before transferring my number from T Mobile to Visible. I had service for both...

DConn by Novice II
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15OFF12 not working

This code didn't work. Contacted chat, they said website issue, activate stay in chat and they will have escalations apply to my account. Well, activating required phone restart, lost chat, now have waited 9ver 2+ hours to get someone and stuck at 20...

Appeal

How to contact legal department to appeal ? Chat on app, website and Facebook have been useless.