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502 Errors and Issues with Receiving Text Messages

Hi there,As of about noon today, my phone stopped receiving text messages, which was a major issue because I was at the time trying to set up getting my new sim card for the network upgrade. Because I couldn't receive texts but still had mobile data,...

Here is information about the old Party Pay plan being shutdown.

If you have not upgraded read below. You will need to manually pay your July payment because July 1st autopay will be shut off for those on the old plan. You will have 30 days from your payment due date to upgrade or lose service. I am not an employe...

Anonymous by Not applicable
  • 4777 Views
  • 3 replies
  • 0 kudos

Why Visible ask me buy a new phone?

I got a email that ask me to upgrade my plan. When I am going to upgrade my plan, it tells me that my phone is not compatible with the plan and I have to buy a phone in Visible.But if I apply for a new plan with a new phone(in fact I use my old phone...

cindyhu by Novice
  • 1270 Views
  • 0 replies
  • 0 kudos

Why Visible force me to buy a new phone?

I got a email that ask me to upgrade my plan. When I am going to upgrade my plan, it tells me that my phone is not compatible with the plan and I have to buy a phone in Visible.But if I apply a new plan with new phone(In fact I use my old phone), it ...

cindyhu by Novice
  • 1000 Views
  • 0 replies
  • 0 kudos

Upload Speeds capped at 5mbps

I recently signed up for visible+ on my unlocked pixel 7 pro. I get great 5g speeds with like 200+ download. However, I am unable to get more than 5mbps upload. I don't have my hotspot or anything like that turned on. I've tried on 4g and 5g UW and I...