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Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

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Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
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International calling

I am not yet a Visible customer. For the time being, I only need the basic plan without international calling. But, for the future, can I easily switch to the upgraded international plan when/if I travel abroad?

Frustrated and need help

Just went through the activation being new to Visible and activating my new sim and Pixel 6 phone. I thought everything was good while activating I didn't seem to run into any issues. I could get online receive a text message via FB messenger but I c...

No Incoming calls

I just signed up for Visible yesterday and have been having issues from minute 1. I can make outgoing calls, have data, and send and receive texts. However, calling my number from another phone immediately drops and says the call is canceled. On my p...

New Customer

Sorry if this has been asked before but couldn't find anything in the search. I just activated my visible service and ported over my old number to replace the temp one that was made when I signed up. When I created the temp one and activated the eSIM...

Can't receive incoming calls

Ported a number from Verizon to my existing Visible account today. Data works, outgoing calls work. Incoming calls either get a busy signal, silence, or "Welcome to Verizon Wireless. The number you have called has been changed or disconnected." Custo...