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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Visible iOS app is not working

When I launch the Visible app on my iPhone running iOS 17.6.1 the app freezes on the start screen, displaying the Visible logo and remains there. I have tried restarting the app, restarting the phone, and uninstalling/reinstalling the app, but the sa...

Huawei

I really want a Huawei phone p30 but before spent the money on it, I need to know if will work with Visible, the problem is I can't check the IMEI because I don't have it. Please any help I will appreciate it.

Lety by Novice
  • 271 Views
  • 1 replies
  • 0 kudos

Won't accept any payment method

I'm trying to make a payment for my monthly service and it won't accept any of the payment methods. I've tried PayPal, venmo, and several different cards. I've tried the app and the website. The customer service isn't helpful at all. They tell me the...

CodyJ94 by Novice
  • 553 Views
  • 3 replies
  • 0 kudos

Transferred to new phone but cannot transfer back

I am currently using Visible+ on Pixel 8 Pro. I recently got Pixel 9 Fold and successfully transferred the service.I don't like the phone and want to return it.However, when I am trying to transfer BACK to my Pixel 8 Pro, it keeps saying the IMEI is ...