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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

I can’t receive text messages or verification codes

I recently switched from Verizon to visible and kept the same phone number. I currently can’t receive text messages from anyone that I haven’t messaged on my new phone. If I have messaged them on my new phone then I’m able to receive messages from th...

bad pin

I have a business account phone that my company is letting me transfer the number to a personal account. I have the account number and the 6 digit PIN number but Visable keeps saying my PIN number is bad. I requested a new pin from Verizon and get th...

Payback Credit

Why am I not getting the Payback credit? I bought the phone, ported my number. Did what I was supposed to do. ???