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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Data and text does not work, cannot get acceptable help

I purchased a new iPhone SE through Visible and switched over from my old phone to the new one on December 25th. The cellular data on the phone has not worked at any point and text messages only work when on Wifi for some contacts, but not all. I sta...

Reach Mobile

Does Reach Mobile (reachmobile.com) qualify as an "Eligible Carrier" for Visible's virtual gift cards?

Resolved! verizon account number

So I see a lot of what I am going through but not a lot of ways (actually non) to help with this matter of verizon account number not being accepted. What can I do I want to keep my phone number or do I just need to go with a different carrier?

Verizon account number

What can I do if my Verizon account number will not be accepted. Does this mean that I need to find a different carrier? I do not want to get a new phone number.

Imei #

I just received my new phone and I am trying to activate it in the mobil app and it's saying my imei # is unavailable. I am already frustrated with this process and I need a phone. Please help as I have already been charged for service that I can't u...