Visible | Help Forum
Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Past due payment

Didn’t realize payment was due by midnight last night . Can’t even log on to pay it, pretty sure I have auto pay on but could be wrong, chatting with rep is useless, can’t get live rep, I can log onto account and just have this msg We were unable to ...

Unable to receive text messages

I haven’t been able to receive text messages since late 2/27/23, and I can’t sign in to my Visible account or app because of the 2 factor authentication! I’m in Michigan on an iPhone SE 2022

Still not able to receive text messages

I am still unable to receive any text messages. I can’t get through to customer support I’m getting very frustrated! I can’t access my accounts. Is there any signs of this issue being resolved yet??

New SIM card won't activate.

I have an iPhone 11. It has been working on Visible for years. I received a new SIM card today as part of upgrade. I installed the new SIM, and now the phone will not activate. I have no service. Anyone know how to resolve this?

Dogbone by Novice
  • 10774 Views
  • 14 replies
  • 1 kudos

Text Messaging Service

Hello, I have a Galaxy S21+ and noticed yesterday that I was receiving no text messages. Then a little later when trying to log into my bank, I am unable to log in because my verification code is not being sent via text. I'm unaware if people are rec...