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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Visible payment system is broken today

I tried to purchase a new phone via visible and the transaction was flagged by both visa and mastercard as a potentially fraudulent transaction. I burned 1.5 hours on the phone with capital one trying to reenable my card. very frustrating. I was able...

ESIM transfer from iPhone to new iPhone a disaster. Be warned.

I thought it was going to be easy.24 hours later I still have no service.I was on with Facebook chat assist for six hours yesterday and now they seem to have ported out my phone number that I have had for 12 years (? Yes, really!) and want to assign ...

stpete by Novice III
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issues porting a number from an old provider

Hello, I started using Visible about a month ago, and I elected to port my number from a Verizon account on an old phone I had on a family account, to avoid the tedium of changing my phone number with every account I owned. I activated my phone under...

Resolved! Iphone 14 Pro eSIM porting issue

After 72 hours, I am still unable to get the phone to accept the eSIM QR code. I have been online with multiple representatives. Some better than others. I have no cell service, my old phone has been disabled due to porting my old number over. This i...