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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Brand new galaxy s23 no good

I was told after years of having visible my account that I had to upgrade my plan phone. I went and paid for a new galaxy s23. Well good old customer service say I must have a bad phone and can't help me. I was never able to change my address or my d...

Wclancy by Novice
  • 2473 Views
  • 2 replies
  • 0 kudos

Visual Voicemail won't open and not getting vm notifications

I recently upgraded to the new $30 plan w/$5 monthly discount. Was having issues with voicemails showing up late and not getting notified that I had a vm before the upgrade. Then the voicemail app stopped opening altogether. This fixed it for me: Go ...

Jules by Novice II
  • 4389 Views
  • 4 replies
  • 0 kudos

Denied Upgrade price

I am being denied the $35.00 Visible+ price because i am being told i upgraded too early? Those who waited until now are eligable, but since i upgraded a few months ago and gave Visible MORE money, I am not eligable? Anybody else run into this lunacy...

Resolved! 13 Rings before voicemail picks up

I just put in new sim and reactivated for the network upgrade. My phone rings approximately 13 times before going to voice mail. Does anyone know how do I get that closer to 5 rings, or 20 seconds? Did the same activation to my wife's phone and hers ...

DDrake99 by Novice II
  • 5399 Views
  • 3 replies
  • 0 kudos