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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 6 replies
  • 10 kudos

Resolved! Visible eSim to eSim Transfer Issues: iPhone 14 Pro

After receiving a new iPhone 14 Pro the day it launched I have been unable to transfer an active Visible eSim from an iPhone SE. As I’m attempting to “Set Up Cellular”, I’m met with two errors I can’t get around.One: “This phone number can’t be trans...

Messaging Center

When I press 1 to check voicemail, I get a recording saying Welcome to the Messaging Center, please enter your mailbox number. Can you fix this on your end? No numbers work for me!blight

blight by Novice
  • 0 replies
  • 0 kudos

Strange issue trying to bring own phone

My wife has a Google Pixel 4a (5G) same as mine, however, when I input the IMEI number into the compatibility checker it says that it won't work. However, if I input my IMEI number which is only slightly different than hers, it says it works. Both ph...

Customer service?

I've been waiting on 3 devices for 12 hours... about 2 hours ago I finally became customer #8 but it hasn't changed since then. I think they only have 1 person working here. All I am trying to do is cancel a # port because I entered 1 digit wrong and...

Problems activating

I have a new A03. Installed sim card and activated on visible app but phone is saying not registered to a network when I try to make a call.