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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Phone compatibility

I have a question about phone compatibility, and it's impossible to get through Visibile's annoying automatic chat bot to get an answer from a real person.A relative of mine is a Verizon Wireless customer, but I'm trying to get them to save money by ...

KentB by Novice
  • 1943 Views
  • 1 replies
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Locked iPhone 12 Pro max

Will visible accept as a trade in? It is completely paid off and the imei is clean. I only ask because I recently received a trade in offer and want to be sure before I sent the device in. Or should I try to get it unlocked first?

Visible Sim Card

How long would I have to activate a visible SIM card once received? I have a iPhone 12 Pro Max so was wondering if my phone is compatible too.

Visible App Issues

During my porting process, I ended up with no cellular data access. I have found that you cannot get to the Visible app login screen without cellular data working. It says I am having problems and to try againI need to redownload my eSIM. Any solutio...

Resolved! International text via wifi

I have Visible + and will be traveling to Honduras (Roatan) in the next month. I understand that I can not typically get calls & text (via roaming), but confused if I can still receive or send them while on wifi? I did a live chat and it sounded like...

CalisMom by Novice II
  • 1585 Views
  • 6 replies
  • 0 kudos