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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

iPhone 7 never unlocked

I’ve owned this phone 7 since buying it at a corporate Verizon store 5 years ago.I had been using Verizon’s plan, but 2 years ago I switched to Visible Basic. 2 years later and the phone is still locked to Visible. Tech chat sent me a new SIM assurin...

trying to sign up with promo code and plan

Hi anyone been trying to sign up for service for the last week or so with promo code on new pixel 9a with v+pro plan. says invalid or expired. I have tt a couple of cs reps and no help. any ideas?

skipc1 by Novice
  • 252 Views
  • 0 replies
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Samsung Watch not Activating

So, i have the pro + plan. that is supposed to come with a free watch service to connect to phone .I have a fold 7 unlocked using it with visible and 2 watches a Samsung ultra and a classic 8. I tried to activate a mobile plan on both watches and rec...

usmazad by Novice II
  • 1442 Views
  • 5 replies
  • 0 kudos

Payment Methods Error

Every time I try and access my payment methods page on the app or website, it says there is an error and I cannot update my payment methods.

Deevo21 by Novice
  • 495 Views
  • 1 replies
  • 0 kudos