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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Moto One 5G UW Ace

I have been getting messages that I need a new phone to stay on the Visible service. I've been wanting to upgrade from my Moto G7 Power to a Moto One 5G UW Ace but they have been out of stock. Does anyone know when they will be back? Thanks!

SManZ by Novice
  • 1745 Views
  • 1 replies
  • 0 kudos

Resolved! Trade in value of Pixel 3

I'm upgrading my Pixel 3 to Pixel 7, and wanted to trade in my Pixel 3 which is in good condition. The estimated trade in value came to be $0. Is it normal for the trade in value to be $0 at first, but later increase after it is received? If after th...

Resolved! Don't ask for a replacement SIM - it will cut your service OFF

As soon as a replacement is scheduled to be mailed, your service will be cut off. Even if you explicitly ask to keep your service active. If you (or Visible) is simply guessing that a new SIM will fix a problem, be careful. If FedEx is not working as...

KRS03 by Novice III
  • 6852 Views
  • 4 replies
  • 0 kudos

Can't use 2-factor

We purchased a SIM for a recent trip in the U.S.. Now that we're back in our home country, I can no longer access the Visible account as it forces me to use the U.S. cell number as the second security factor. I can't receive texts from that number wh...

unityco by Novice
  • 1729 Views
  • 1 replies
  • 1 kudos