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Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 7 replies
  • 10 kudos

help service

need to get into touch with an agent been trying 4 days straight now nothing plan on returning phone and canceling service

App looks weird to me

I am trying to activate my iphone 14 pro-esim. I heard that it’s possible via app, but my app is weird. I have access to my account via websites however, if I try to do it via App, it doesn’t work. I cannot find my profile or setting page and it look...

Service in the Michigan Thumb region

I live in Michigan and travel often to the Thumb region of the lower peninsula. Visibles coverage map show coverage in that area but I get nothing. I would expect slow or even no data but I get no calls or text. "emergency calls only". I'm using a go...

Resolved! Where is my IPhone 14?

Hello Visible Community! Out of curiosity, I ordered an IPhone 14 pro max directly from Visible on Friday (9/16) at 7:00AM EST. I never received an order confirmation email, and am currently in limbo. The charge hit my credit card and posted the next...

A successful esim activation case on iPhone 14 Pro

Guys I have been worrying about the esim transfer stuff for a few days until today I got my new iPhone 14 Pro and set up the network. I was using an iPhone 12 that comes with only psim and my service was working on that psim. If anyone is having simi...

AAADX by Novice
  • 6 replies
  • 2 kudos