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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Can't buy a phone

I have been trying to buy a phone from Visible. It won't take my credit card even though I use it for my billing and have done so for several years. The credit card company says that Visible is using the wrong address even though I have checked and t...

rogerm7 by Novice
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Pixel 9 Pro on the way.

I ordered a Pixel 9 Pro from Google, it should be here later in the week. Can I just move my SIM over to the new phone? Thanks

o944 by Novice II
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Getting a New Phone

1. Are Motorola phones from Visible NEW? Phone I want is $85 less from Visible than Bestbuy or Amazon 2. I am traveling in my RV. My address is in FL which is the address for my Credit card, but I want it shipped to Colorado. My service address is sa...

Did not read the agreement closely. A $225 mistake.

It is all my fault... I signed up a few months ago with the one year plan for $275.00 and all is good. The port out and port in went reasonably well - not for the faint of heart but it worked. A couple of months later the opportunity to add my wife's...