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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

SIM NOT arrived

SIM card has not arrived after a week and tried the messaging, but keeps sending us in a loop and now it says our phone will lose service! What to do????

Web chat is not working

No one is available at the WEB chat. I need to confirm the upgrade process.1. is extra internet access requires to upgrade ? 2. will my Visible phone Blade A3 Prime work with the upgrade ?

Vs by Novice III
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I already have a device on order?

I received an email stating that I need to upgrade my phone and plan to continue my service. When I tried to select a new phone, I received and "Uh-Oh" message telling me that I already have a device on order?!?!? I do not and there is nothing but mt...