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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

SOS only after upgrade

I tried to upgrade my service, it stuck in the loop. Now it says SOS only and when I tried to log in to my visible account, it requires 2 step verification. But I can't receive any text on my phone, I tried turning off bluetooth, turning on airplane ...

chen948 by Novice
  • 3892 Views
  • 3 replies
  • 1 kudos

Existing customer - Same phone - New Sim - No Data and more

I have had service with Visible for nearly two years and attempted to upgrade with the new sim a few days ago. I updated the software on my phone and inserted it and signed into the updated Visible app. Then I restarted my phone. I went back to the a...

CG1 by Novice
  • 2079 Views
  • 1 replies
  • 1 kudos

Not receiving texts!

I'm not receiving any texts, I've used live chat several times and done everything they've told me to. But nothing seems to solve the issue. Any suggestions?

can't activate Visible service due to error message loop

An error message:" We can't complete your request because you given two different addresses. Please update and reapply for Affirm financing." That no matter how I edit/re-edit my address, I'm not allowed to pass and finish my activation. It's been th...

auracom by Novice
  • 1437 Views
  • 0 replies
  • 0 kudos

upgrade aftermath

after required upgrade huge reduction in DL speed and will not connect to internet. Which is sole purpose for this account. How do I get actual support to resove this issue? Or perhaps better what will I have to do to get code to port out?