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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Visible App iOS issue

I have an iPhone 13 Pro Max iOS 16.1.1. After the update Thursday to 4.2.7 I can’t get to my account info in the app. After singing in, it takes me to the “Get started” screen where I can check my phone compatibility or shop phones. I have deleted th...

Resolved! Activation

I plugged the sim in yesterday at three PM. Still no service. What next?

4skinny by Novice
  • 6740 Views
  • 11 replies
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activation

Visible app takes me to screen with "go to activation" button but won't let me push. Please advise?

will81 by Novice
  • 1213 Views
  • 1 replies
  • 0 kudos

Anyone else having issues updating their address?

So I've spent over 30+ hours of my own personal time with MULTIPLE agents trying to simply update my shipping address. I get to the point where I click save and it says it will send me a verification code to enter to validate it. No code, ever. I kee...

No service

I switch to the Visible sim about three o'clock and still waiting for service. Central standard time.That's over two hours. Is that normal?

4skinny by Novice
  • 676 Views
  • 0 replies
  • 0 kudos