Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

No network connection

After upgrading to new $30 pm plan, phone off network. Does not send or receive anything. Talked to Help center 5 times - were unable to solve problem and every session timed out. I cannot access my account or the Visible app on phone. Please help.

Adriaan by Novice
  • 2793 Views
  • 3 replies
  • 1 kudos

Calling Restrictions - Cannot Make or Receive Calls and Texts!

Hi everyone, I transferred my number from US Mobile to Visible last week, and after the transfer eventually going through, I was able to use my Visible services with no problem at all. Then, one day after the transfer, I noticed I was not getting any...

Affirm approval docs

Hi....using Motorola z4, Chrome browser. Trying to buy new phone at Visible (forced upgrade). When routed to Affirm for final approval, camera won't work to submit documentation pictures. I've tried every setting that search has recommended.

required network update not setting up

I tried to complete the required network upgrade for my plan. Got through the steps to the page that says "We're setting up your service and downloading your eSIM" but it has been stuck like that for at least 15 minutes without any sign of progress i...