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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Multi-Factor Authentication Problems

Unfortunately I upgraded my iPhone 14 to the new 2 factor verification software this weekend. I am unable to receive the SMS text with the temporary code. I believe one possible reasons is that I did not have WiFi calling enabled. But now I can’t ena...

Newer phone but cant update network??

I've had it with the communication with visible.I paid alot for my phone when I got it. It's a S10e. Their website says my phone isn't compatible with the network upgrade. I'm not buying another!After chatting with them , they say the technical team ...

Resolved! network upgrade not working

I keep getting emails to upgrade network, nothing works. Website, phone app, digital assistant, nothing works, very discouraging. logged in where needed, does not work. Also the phone is a S23 ultra factory unlocked, pop in the sim from previous phon...

Connection protection

I’m in the connection protection program. Yes, I was approved. And yes, I have a card from Blackhawk. However, what is going to happen when I use that card to apply on my Visible bill?Is Omnicard/Blackhawk going to deny it? I have placed it in my pay...