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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Visible+ Discount for Existing Customers

I recently "upgraded" to the $30 plan from my Party Pay plan when asked to by Visible. I see that now users on the previous Party Play plan are now offered the option to upgrade to Visible+ for $35. I'd like this option as well. How can I get this pr...

Galaxy A51 activation issue

I have followed all of the steps for activation for the new updated SIM, participated in 4 chats and all of their suggestions, and still no service. Have tried reset network, worked for a day, then would not start up the next day. Tried that repeated...

Device Upgrade-- 51% paid off but says I am not eligible

I have been trying to get an answer from support for a handful of days now, so reaching out to see if the forum has any answers. I have paid off 51% of my Affirm loan and yet my account is showing me as not eligible to upgrade my device. I was told b...

How to resolve a problem with visible

I recently placed an order with visible that was somehow canceled after it went through, now I am trying to place the order again and it won't allow me to use my friends promo code. Very frustrating experience so far.