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Forum Posts

Same Phone

Can I use my same old phone I already have to open an account? Does my phone have to be paid fully off to open a visible account phone line in my name?

Upgrade Request and Pricing

I have been asked to upgrade my existing plan and told the pricing will be the same. But when I get to the cart to check out the price goes up. Also, will the remaining people in the Party receive a $5 price increase because I left the Party? Thanks!

Billing

Is the $20/month rate guaranteed for any period of time?It looks as if it is only reduced by $10 on the first month?Seems misleading....

Visible+ Discount for Existing Customers

I recently "upgraded" to the $30 plan from my Party Pay plan when asked to by Visible. I see that now users on the previous Party Play plan are now offered the option to upgrade to Visible+ for $35. I'd like this option as well. How can I get this pr...

Galaxy A51 activation issue

I have followed all of the steps for activation for the new updated SIM, participated in 4 chats and all of their suggestions, and still no service. Have tried reset network, worked for a day, then would not start up the next day. Tried that repeated...