Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Device Upgrade-- 51% paid off but says I am not eligible

I have been trying to get an answer from support for a handful of days now, so reaching out to see if the forum has any answers. I have paid off 51% of my Affirm loan and yet my account is showing me as not eligible to upgrade my device. I was told b...

How to resolve a problem with visible

I recently placed an order with visible that was somehow canceled after it went through, now I am trying to place the order again and it won't allow me to use my friends promo code. Very frustrating experience so far.

network upgrade

I got an email saying i needed to do a network upgrade. so I went to the website and changed from my 40 a month plan ive been on for years and I have the cheapest phone they offered back then the zte blade. after i did the network upgrade to the 25 a...

hickman by Novice II
  • 25104 Views
  • 19 replies
  • 0 kudos

Resolved! Can't readd esim due to 2FA SMS issue

my pixel 5 had an issue with the esim as I wasn't getting text nor data. It showed no service. I did a network reset on my phone and erased the esim. I tried logging into my visible account both on my phone and computer to add my esim back onto my ph...