Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Payment when activating

Hi, I can't activate my sim cardI have a payment errorI have two cardsone bank of America definitely has money there and payments definitely work therethe second of Kazakhstan also has money there and it also works

Motorola Edge 2022 not compatible

I am trying to upgrade to Visible's new network. I bought a Motorola Edge 2022 from Motorola because it is the same phone that Visible sells and Motorola website said it was compatible. When I tried to upgrade by putting in my IMEI # it said it wasn'...

BillyD by Novice II
  • 3 replies
  • 0 kudos

email-to-text does not work

I just spent over an hour on chat with a Visible rep but my email-to-sms / mms does not work. He eventually claimed it is a phone feature (like Facetime) and I need to contact Apple support to get it working. I don't think so--but I'm no expert on th...

SMS texting won't work on brand new Samsung A54

Just upgraded to a new Samsung A54, and my SMS texting will not send or receive.I have been able to switch to use Facebook Messenger to contact most people, but there are several of my contacts that do not use Messenger, and only can contact me throu...