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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Any Way to Input Apartment Addresses Correctly?

I posted about this in the Feedback forum, but it doesn't seem like there's really any activity there, so I figured I'd post about it here. When I try to enter my address, it changes the word "Apt" or "Apartment" to "Unit," and I have no way to overr...

Authentication

I'm Puerto Rico and the service doesn't work. I solved that with a prepay SIM card. I want to pay my bill but sign on requires authentication to phone.... that doesn't work in PR. Everything tried requires authentication and CHAT is next to useless u...

bp by Novice
  • 250 Views
  • 1 replies
  • 1 kudos

problem with customer service

SIM card was never delivered ! several contacts w’ C/s did not resolve.Long converstion( think an HOUR) w/ chat this AM frutrating and no result. Wish I had not bought phone to use on VISIBLE!!!

jpoll50 by Novice
  • 196 Views
  • 0 replies
  • 0 kudos