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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Trying to port out but cannot get pin

I am trying to port out of Visible to At&t. I have been requesting a pin for over a week. I get the email that the port-out is in process, but I do not get the pin. According to the FCC, the port out process should not take more than a day! In the su...

rorojaw by Novice
  • 2 replies
  • 1 kudos

requiring a new phone number?

I have already established that my phone is compatible with plans. Coming from Canada, can I use my canadian phone number?

bbrob by Novice
  • 1 replies
  • 0 kudos

This is unacceptable

My 73 year old father tried to switch to visible over a week ago. Since then, we have been completely unable to get anyone to help us. Neither of his phone numbers work and now his phone is hooked up to his email address without a number at all. This...

VISIBLE sent me an opened iphone

I received the iphone I bought online this afternoon.unfortnately it is not new. The iPhone box is opened. (I took pics for it)(1) I checked the shipping label. It was sent from the return processing center.(2) The mobile phone chargermissing, finger...

juliah by Novice
  • 3 replies
  • 0 kudos