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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 7 replies
  • 10 kudos

International calling not Included with Visible+?

I purchased the visible+ plan this month and tried dialing numbers on the international list (Australia: mobile & landline, Sweden: mobile). I receive the following message:Long distance or international dialing is not included with your service. To ...

domG by Novice
  • 0 replies
  • 0 kudos

$50 virtual gift card

I thought I received the code to redeem my virtual gift card but when I got to retrieve it it says the code has already been used.

AD7621 by Novice
  • 0 replies
  • 0 kudos

We all got duped by this company

We all got duped by this company that does not care about anything besides getting our money. Its clear there is no customer service. Any issues we have wont get solved. Not only is their system not working but they are sending us things we need them...

Sim card

Hi . I got my phone from visible and put my sim card in. I accidentally mashed the button to port my sim card out and I didn't know what it actually did. Now my sim card say service unknown. I have no service. How do I fix this ?.anyone help.